Psychologist’s view of UX

how memory worksImage: Today I Found Out 

Understanding user experience is critical these days. Most of us are connected and using devices. Many of us have been using technology for a very long time. We all come with our habits, views and perceptions of how technology should work. UX (user experience) is about working with real people so they can use your software and can easily access your website. We have all been there. The app which leaves us clueless as to what to do next or find what we are looking for. The website which gets us so frustrated because we are following the links and they are not going to where we want or worse, take us back to exactly where we started. In my opinion a circular website is the equivalent of smacking people in the face. It’s rude. At least put up a message that you are working on something or traffic volume is too high or whatever the truth is.
There’s a very good article by a psychologist which looks at UX from a psychological point of view. There are 10 main areas and each one is explained very efficiently. If you are planning screen services of any sort for anyone then it’s good to look at the psychology of it as well as the visual impact and functionality of it.

1.People don’t want to work or think more than they have to
2.People have limitations
3.People make mistakes
4. Human memory is complicated
5.People are social
6. Attention
7.People crave information
8. Unconscious processing
9. People create mental models
10. Visual system

The article in UX Magazine explains it all really well. It’s worth a look.

Is technology hijacking you?

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The link I am about to provide will take you to an article  by Tristan Harris who was a product philosopher at Google until 2016 where he studied how technology affects a billion people’s attention, wellbeing and behaviour. He discusses in a reasoned way the techniques used to manipulate you into staying  hooked on technology and complying with its needs and wants. At the end he tells you there are thousands of ways. You know some of them: notifications, likes, emails demanding your attention, infinite feeds, things you have to share. Ultimately,  you have to work out what you are prepared to do and what you are prepared to accept as a free agent. That is something you have to learn when you are dealing with technology. It is there for you . It is not there to run your life and your thoughts. By starting with an article like this you will begin to put together the thoughts you already have about this. You are not a victim of technology. You can master it but you cannot master if it you are not familiar with the ways it tries to shape your life  and thinking because you are made to feel like you are an important part of information sharing. The article serves as a starting point for you to be able to determine exactly what you want from technology and where your boundaries will be.

How Technology is Hijacking Your Mind

Pay attention to colour

aspergers syndrome colourImage: Aspergers syndrome – creating a supportive environment

 

Technology is colour. Screens are colour. Our life is very much visual. It is important to pay attention to the colours you use when you are creating screens for people to look at because colour enhances meaning, reaction, engagement and mood. There is currently a belief you need white areas to help the absorption of content. When it comes to reading the belief is that text should no longer be justified and have straight edges. I’d say that is for people whose reading skills are not optimum. People with good reading skills manage straight edges and dense text very effectively because they are taking in the information by reading downwards more than across. Jagged edges interrupt that downward flow as do areas of white space. Do your own research for your target audience. What do they react to better? What do they manage better? Can you offer visual options? Colour, though, is central to getting information across. Understanding Graphics has 10 good reasons why you should be paying attention to colour. .

Save video from Messenger

MessengerEvery device is slightly different and each upgrade brings something different. To save a Messenger video on your computer , click on the video , hover over the video and the choices will come up top left on your screen if you are using a mouse. On your phone or tablet you need to tap and hold on the video and the choices will come up at the bottom of the screen. These choices may or may not be blocked by your hand, wrist or arm. The basic instructions for how to do this are here on the wikiHow.

 

Do you know your icons?

We are swamped with icons. Some we know , some we don’t. Some, some people know. Other people know other icons. The Hanselman blog has a number of icons which he believes we need to dispense with. I have said that on this blog before. Having a floppy disk icon for the save icon makes no sense any more even to those who are well and truly familiar with that icon. There are two games which test and develop your knowledge of icons – Icomania and Icon Pop Quiz. The gaming world acknowledges, at least , we have a problem. There are so many icons. We can’t and don’t know them all. Then there are icon changes with some OS upgrades and we are supposed to work it out. Google is oblivious to the fact we have an icon recognition problem. The internet is blissfully unaware. We are just given icons and told to get on with it. Some of us can and some of us can’t. Given the internet is very much about communication then I think we need to have icon awareness built in to daily living.

download-128I realised that the other day when a 30 something described the download icon as an arrow going into a bucket. It can also mean forward or share if the arrow is going the other way. share-128 (2)

There is no one age group responsible for this lack of clarity.

The    Share-128   icon confuses a lot of people. They cannot work out what it means because it looks like a molecular structure to them. Share icon is the last thing which would occur to them.

In time, I am sure we shall sort this out and generational change will be understood as the way we need to go about icons as each generation of devices brings us new and different functionality.

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