Online shopping

online deliveryImage : Delivery problems a major frustration for Aussie online shoppers 

 

If you google online shopping you will get supermarkets where you can do your weekly shopping. Buying online will get you other options. That’s the first problem . The searches are too narrowly defined. The second problem is delivery. For a business or organisation it will never be a problem because someone is always there. For individuals  there are things which need to be done, people who need to be seen , life which has to be lived and then the joy of being confined indoors until the parcel is delivered. Online shopping itself has never worked better. Online sites display and describe their goods well, they communicate easily with the customer and they are able to negotiate any problems quickly and effectively. All of that has improved considerably over the last couple of years. This is why so many people are buying online now. In Australia the bulk of that is done in the eastern states. There is some interesting information about our online practices on the Inside Australian site. We are doing a lot to make this work well. For a lot of people that is important. They are not very mobile, they are sick, they are looking after babies or ailing family members. For some, online shopping has freed them up to be able to shop like everyone else.

For me , about half of my online purchases are delivered without a problem. I track them and I am there and can be there. For the other half there is online site rearrangement of delivery hoo ha or automated type in 500 numbers to the phone robot and get a redelivery or I can go to the post office and retrieve my parcel but it is sent to the furthest post office from me. I had the situation where I was out getting one parcel and another one turned up so then I had to go back and get that one.  I know, I tried putting in my nearest post office on the Auspost site.  It gave me one option. I actually have a choice of three which are closer. The courier sites and delivery option parts of the system are not quite right as yet. Tracking is good but there are times when I have received the parcel and it is telling me it is on the way. These things take time to perfect and improve. There should always be an easy pick up option rather than a redelivery option. Some couriers take the parcel to a post office nearby and others don’t. We need to streamline this:

Maybe all online deliveries need the option of the nearest post office to save the redelivery and picking up nonsense which is wearing for all concerned. That might take some of the strain off.

Maybe we need windows , as they have in online supermarket shopping , so that people can select a window so they can be there.

The option of just leaving the parcel at our own risk has come about because of the delivery problems. That is not desirable but has become a work around.

We thought about how to get the online purchasing to work much better and it shines now. We need to polish the delivery part of it and we have phones, laptops and internet access. We can do this. I want the cyber delivery option where it comes out of my computer!

 

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Google Apps is no longer free

Google Apps, aka G-Suite , hasn’t been free for a while but it takes time for things like this to percolate into the system. It doesn’t help there are two names for it. That just adds to misunderstandings and confusions. It is a widely held belief that Google things are free. Chrome is free. G-Mail is free. Google search engine is free. Google Apps were free but have now gone down the path of being paid. We live in a world where you can become dependent on a free version of something and then you are brought up short. Many things still continue to run limited free versions of something but that may well pass. We are caught up in a perception which was built as we increasingly got to use the internet. Times have changed.

G-Suite is designed for teams and business and Google Apps for Business can be very helpful to small business. It is something Google has addressed now. It was supporting individuals and companies but now there is something for the small organisation or business. Google also has become very competitive on the cloud computing market and it has to in order to survive. Lifehacker looks at the situation to help you think out the work arounds and whether there are implications which will affect you.

As an individual the priced apps won’t affect you since you have to register as a business or organisation with your own domain name. Lifewire explains the changes and how they may or may not affect you so that you can continue to make good decisions as to which aspects of Google you wish to use.

Remove pop up news notifications

 

Google news pop ups have been driving me crazy on my iPad. I didn’t mind them on the lock screen or the Google home page but they were popping up when I was doing other things and it was interrupting my cognitive flow! On my android phone it wasn’t a problem , probably because it is a Galaxy S5 and so an older model. Sometimes you can’t resolve an issue because your way of saying something is not the same way as the device. Labelling really is getting us confused and then devices are all a bit different because people are running different versions of the operating system. The lack of consistency in language use and operating system use means you have to dig around to get solutions.

Finally, I solved it because my device is calling the pop ups banners. I have changed my settings so the news stays on the Google home page and in my history. The robot video shows you how to do it. There are written instructions with screenshots on osxdaily.

Save video from Messenger

MessengerEvery device is slightly different and each upgrade brings something different. To save a Messenger video on your computer , click on the video , hover over the video and the choices will come up top left on your screen if you are using a mouse. On your phone or tablet you need to tap and hold on the video and the choices will come up at the bottom of the screen. These choices may or may not be blocked by your hand, wrist or arm. The basic instructions for how to do this are here on the wikiHow.

 

Internet of Things

We are pretty good at labelling things and then making them seem real. When the net first took off in the 90s we were using it how we wanted and we were saving to our computers or 1.44MB floppie disks. We had fun downloading programmes of our own choice to run on our computers. The desktop became the laptop became the tablet became the smartphone. We now have streaming and cloud services. Programmes became software became apps. Everything has a chip in it. We can do computer diagnostics on our cars and we have life saving monitoring equipment in hospitals. Every bit of a pregnancy and birth is monitored and tracked on a computer. Cars cannot get us easily from one place to another because of roadworks and infrastructure changes. The internet of things isn’t what they say it is but it is. It does exist and it can serve us well. We can have a smart home if we want one. We can sometimes navigate our way out of a difficult driving situation if we need to. We can connect with businesses and organisations in a helpful , effective way if necessary. We never have to live in ignorance or feel disconnected because we have internet access and we have technology tools which link us and help us to collaborate , share and grow ideas.

The problem appears to be that we are not driving it. We are being driven.  Our photos are hijacked helpfully to the cloud. Tabloid news is bingly bonging onto our devices whenever it wants to. Adverts will hang a device or a computer because they feel like it. Our privacy has been ignored and our capacity to develop our own way of being with our device has been overridden. We now have world class gamers which the gaming industry cannot keep up with. They can finish a new game and then be waiting several months for  a new game to come out. They are very good at what they do. They think at the speed of light and can process information and strategy at awesome speeds but the games are complex and take time to make. The gamers don’t want to be held in a holding pattern until something new arrives and virtual reality isn’t appealing to them much at the moment. We haven’t addressed that level of complexity. We created it but we can’t deal with it.

So many people are walking away from technology other than for essential services and contact because is has become TheirNet and no longer MyNet. The upsurge of board games is an interesting by product of that. Monopoly, Cluedo and Ludo , in particular, are enjoying new found success. People are dumping their smartphones because of all the notifications, interfering buttons and screens and lack of capacity to just do something. They are buying cheap phones which  call and message. Just like in the 90s when a phone did what you wanted. The ever growing minimalist movement is doing a lot to counterbalance and rationalise this internet of things because it isn’t what we were thinking. It exists but we need time to think about what we need and want. We need clarity but we also need our own personal space on the net which is ours and not theirs.

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