What’s DevOps?

DevOps is a new , highly paid IT job but it’s a concept we all need to understand. It’s about smoothing the path between developers and users so that the software is better suited to the environment in which it works and the  people who use it can get the best out of it for what they want to do. In an economy it’s about making yourself the one who is seen, heard and used. ACADGILD explains it really well but then pushes its company. I have used the video by Sanjeev Sharma. He explains it really well and has a lot of experience in the field. The world has changed and the world is changing. We want to use technology in a way which suits us and we want it to be able to do what we want it to be able to do. Developers can come up with ideas and projects . Some of those now are launched as test/lite projects to gain valuable feedback for further development. We do not live in a static world. We now live in a world of communication, collaboration and constant improvement which is why the concept of DevOps has to be understood. Developers can create things but they may not suit the market, the audience or the environment. They may create software which is half way decent and then we need  input to get it to be the best software for the time and place. I sometimes contact developers because I can make suggestions as to how I think something can improve in its functionality or if the software works well on one device and has limitations on another. Software development is complex. Developers work hard and long hours. I don’t expect my changes to occur and I usually only offer suggestions if I am asked. TheAstronauts blog explains why developers are not really interested in your unsolicited ideas. The explanation hits home. The feedback loop is becoming part of most organisations and businesses now and needs to be a part of everything. I have given feedback and thought, well, that’s not going to help, because the feedback form is too limited or doesn’t actually allow you to pinpoint the problems or clearly make observations. That’s when I blog or tweet if I want to. If I think something needs to be changed I put it out there into the ether. It will be picked up. It will be read. It will be considered. People can only do what they do and we have to avoid swamping them. If I have used classroom software which doesn’t quite work in that situation I haven’t hesitated to contact someone who would be able to make the changes and have a conversation. Today that is essential. It is important to be pleasant, polite, concise and prepared to wait . Offering suggestions is part of the process now. I have been stunned by how quickly some things are changed for the better. I have been pleased to see how many sites now include that feedback loop. In the end we’ll all get good at this idea of DevOps. We are no longer a world of victims when it comes to development. We are now part of a collaborative process.

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2 Responses

  1. […] which ensures government sites have a consistency of approach with regard to user experience. This Dev Ops approach is to be welcomed because Dev Ops is the thing these days where you marry development with […]

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  2. […] IT and business skills . In a nutshell it comes down to communication , analytics and security. The DevOps approach where it is so important to acknowledge the key stakeholders who are involved with you and […]

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