Just wow – Teachers’ Registration Board of SA

trbThe Teachers’ Registration Board SA has always been, well, the Teachers’ Registration Board of SA. The information has always been solid, reliable and ,er, very solid and reliable. Conservative. Corseted. Whaleboned, even. It has always been a VERY IMPORTANT organisation. Impressively VIP like Her Majesty. I have always dutifully read the missives, taken onboard the information and then forgotten about them until registration has come around. They have needed to be VERY IMPORTANT. They are our registration board. Recently I received an email from Communications, TRB with the subject heading TRB-Registration Buzz – Issue 33. TRB. TRB. Who on earth are TRB sending me an email? Registration Buzz? What’s that? Have I been asleep for 32 issues? My email blocks images to prevent my getting unsolicited nasties so I clicked on the Registration Buzz Banner alt link. I arrived on the trb Teachers’ Registration site . trb with little letters. This was a new image. I well remember the last time I went on the site and I haven’t been back since. I was trying to clarify what I needed to do for registration and where you housed that information. On the new site I can easily see the Teachers’ Portal. It is there very clearly at the top. Last time, I had hunted around the (old) site and had ended up ringing them because I just could not find what I needed. I spoke with a woman of quality politesse with an impeccable speaking voice  who guided me to the right spot so I could get the information .She explained it to me expertly . That was followed up with an email which confirmed all the information we had discussed on the phone so I had a written copy of what I needed. That is the level of quality information and support we have always had from our Teachers’ Registration Board. Now , though, they have rebranded themselves. Done what the French call a “relooking” and this nouveau look for 2016 is grand. The site is now very accessible and human. The TRB is now very accessible and human.They are abuzz and atwitter (@TRB_SA) and have engaged in social media in a very positive, energetic way. I  follow them on Facebook and Twitter and the information coming out is of its usual high quality but they have now made a real connection with us. I received another Registration Buzz Newsletter in my email this morning. I knew what it was and I read it very happily , thank you. Well done trb and wow. Just wow!

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